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After Submission

Handling Returned Reports

What to do when an administrator sends your report back for revisions.

If an administrator finds issues with your submitted report, they will return it to you with comments. Your inspection status changes to Returned and you will receive a notification.

1 Report Review Queue — admin view
Report Review Queue showing submitted reports with View PDF, Approve, and Reject action buttons
Administrators review submitted reports in the Report Review Queue. Each entry shows the reference number, report number, units, and submission time. The admin can View PDF, Approve (sends the final report), or Reject (returns it to you with comments).

Understanding the Revision Request

When you open a returned report, you will see a Revision Comments panel at the top listing each issue the administrator flagged. Each comment is tied to a specific section or item in the report.

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Read all comments before making changes. Some revisions may be related — resolving one may address others at the same time.

Making Revisions

1

Open the returned inspection

From your queue, click Open on any inspection with Returned status.

2

Review all revision comments

Read each comment carefully. Click a comment to jump directly to the flagged item.

3

Make the requested changes

Edit notes, upload additional photos, correct violation codes, or update any other flagged fields.

4

Mark comments as resolved

After addressing each comment, click Mark Resolved to track your progress. All comments must be resolved before resubmission.

5

Resubmit

Go to the Review & Submit screen and click Resubmit Report. The report re-enters the administrator's queue.

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You can only edit fields that were flagged in the revision comments. Other fields remain locked to preserve the integrity of the original inspection record.
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